Privacy Policy

At COSMICVEDA, we respect your privacy and are committed to protecting the personal information of our customers. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

1. Information We Collect

When you visit our website, place an order, or contact our support team, we may collect the following information:

• Name

• Shipping address

• Email address

• Phone number

• Order details and transaction-related information

• Information you voluntarily provide when contacting customer support

Payment information may be processed securely by the payment providers available at checkout.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders.

• Send order confirmations and shipping updates.

• Respond to customer questions and support requests.

• Manage returns, refunds, and cancellations.

• Improve our website, products, and customer experience.

• Prevent fraudulent transactions and comply with applicable legal requirements.

3. Sharing of Information

We do not sell your personal information to third parties.

We may share necessary information with trusted service providers, including payment processors, shipping and delivery partners, website service providers, and other parties required to fulfil your orders or operate our business.

Information may also be disclosed when required by applicable law or a lawful request from an authorized authority.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to maintain website functionality, understand visitor activity, remember preferences, and improve the shopping experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, and meet applicable legal obligations.

7. Your Privacy Rights

Subject to applicable Indian law, you may request access to, correction of, or deletion of your personal information where appropriate. Certain information may need to be retained when legally required.

To make a privacy-related request, please contact our support team using the details below.

8. Third-Party Services

Our website may use third-party services for payments, analytics, shipping, advertising, or other business functions. These services may process information under their own privacy policies and applicable legal requirements.

COSMICVEDA is not responsible for the independent privacy practices of third-party websites or services.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us so we can review the matter.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, or legal requirements. Updates will be published on this page with a revised date.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: cosmicvedasupport@gmail.com
Phone: 9326425962

Thank you for trusting COSMICVEDA.